How can we help?

We accept all major vision insurance plans, including VSP, EyeMed, Davis Vision and more. Benefits, copays and allowances depend on your individual plan. Our team can help verify your coverage before your visit.

Yes. Outside prescriptions are welcome. Bring your current glasses prescription to explore frames and lenses with our optical team.

Luxury: Cartier, CHANEL, Dior, Tom Ford, Gucci, Prada, Saint Laurent (YSL), Fendi, Oliver Peoples and Alain Mikli.

Affordable designer: Ray-Ban, Tory Burch, Coach, Scott Harris, Adin Thomas and Enhance.

Selection changes, so ask our team about a particular frame before you visit.

Walk-ins are welcome during office hours. You do not need to book an eye exam to shop for eyewear. Styling and fitting are complimentary as part of your eyewear purchase.

The self-pay eye exam is $99. Contact lens exams have an additional fee. Retinal imaging and visual field testing together are an additional $39. The insurance page lists the current fee table.

Eyeglasses typically take 7–10 business days. We will call or text when your eyewear is ready for pickup. For a particular order, contact our team with the name used for the order.

Bring your glasses in so our optical team can assess the fit or concern. Aftercare is complimentary for the lifetime of eyewear purchased at iDoctor. Replacement frames and lenses are separate and follow applicable warranty or protection-plan terms.

Reorder through our online contact-lens store. If you have a question about your prescription or which lenses to order, contact our team first.

Yes. You can pay through our secure payment page. If you have a question about a charge or balance, contact our team.

Contact our team to request a prescription copy. We will help with the next steps and any verification needed. Please do not include private medical details in a general website message.

Find us at 132 E. Army Trail Rd., Glendale Heights. Our regular hours are Monday–Friday, 9 am–5 pm. Holiday hours may vary; check the office-hours notice or contact our team before a special trip.

Bring your current glasses or contacts, any outside prescription you plan to use, insurance information, a photo ID, a medication list and your questions. Our first-visit guide explains what to expect.

Use our online scheduler to choose an eye-exam time. Check the scheduler for current availability. For help arranging your visit, call or text our team.

Start with how you use your glasses: everyday wear, computer work, progressives or sun. Our lens guide explains the options so you can bring your questions to an optician.

The $200 Value Package includes a high-quality frame, single vision lenses and anti-reflective coating. An eye exam is not included.

Eyeglasses come with their manufacturer’s warranty, which we help service. Coverage varies by brand. Our eyewear-care guide also explains optional All in One protection and the prescription guarantee.

We schedule eye-exam slots for 30 minutes. Allow extra time if you plan to choose glasses or contact lenses afterward. If dilation or additional testing is needed, ask our team how much more time to allow.

Dilation is rare at iDoctor. Patients who choose Optomap retinal imaging almost never need dilation, though your doctor may recommend it based on your symptoms, eye health or exam findings. Ask our team how to plan if dilation is recommended.

We use iCare for gentle eye-pressure measurements without the air puff.

In addition to the $99 eye exam, self-pay contact-lens exam fees are $75 for spherical, $120 for toric, $150 for multifocal or monovision, and $150 for rigid gas permeable (RGP) lenses. Your insurance benefits and out-of-pocket cost require individual verification.

Have your insurance card or plan information ready, along with the reason for your visit. Tell our team whether you are planning an exam, glasses or contact lenses. We can help review your eligibility, copays, allowances and any separate fees before your visit.

Mention both plans when you contact our team. We can help review the benefits relevant to your visit. Coverage, copays and allowances depend on your individual plans and require verification.

Health insurers often partner with vision providers. Even if your card names a health insurer or your provider is not listed, you may have benefits through one of our accepted vision plans. Share your plan information so our team can help check your coverage.

Your quote depends on your prescription, lens design, material, treatments, frame and any insurance benefits. Our team will review the available combinations and your quote before you order.

Single-vision lenses have one prescription power, selected for distance, reading or another viewing task. Progressives combine distance, intermediate and near zones in one pair. Your prescription, frame and daily routine help our team compare the options with you.

Anti-reflective coating helps reduce reflections from the lens surface. Tint adds darkness, while polarization helps reduce reflected glare from roads, water and similar surfaces. Ask our team about UV protection and the combinations available for your prescription and frame; darkness alone does not tell you the UV protection.

Many photochromatic designs do not darken as much behind a windshield. Some designs also respond to visible light and can darken in the car. Tell our team if driving is a priority so we can discuss the particular lens option and whether separate prescription sunglasses would suit your needs.

No. Scratch-resistant coatings help protect lenses from everyday wear, but careful cleaning and storage still matter. Our optical team can explain how to care for your particular lenses.

This optional plan provides one year of protection from purchase for selected eyewear damage. For covered items, it includes unlimited lens replacements and one frame replacement, with a copay for each replacement order. Loss and theft are excluded. Choose and pay for the plan when you buy your eyewear; Cartier has separate pricing. See the guide for coverage, prices and full terms.

Let us know if your new lenses do not feel right. A recheck is free within 60 days of your exam or eyewear pickup at iDoctor, whichever is later. Within 60 days of pickup, if an iDoctor doctor changes your prescription or you cannot adapt to single-vision or progressive lenses, one remake is available at no charge in the same frame. An iDoctor recheck and return of the original lenses are required. Requested changes to the frame, lens design, material or coatings are charged separately; see the guide for the full prescription-guarantee terms.

At least a 50% deposit is required, with the balance due at pickup. Custom orders are final and nonrefundable, and cannot be cancelled once sent to the lab. Review the ordering and pickup terms in our eyewear-care guide, or ask our team before you place your order.

Please discuss your frame with our team before placing an order. If you supply your own frame, the risk of frame breakage during lens fabrication or fitting rests with you. We can talk through any concerns before you decide how to proceed.

We accept cash, Visa, MasterCard, American Express and Discover. Ask our team about flexible payment options or questions about paying for your visit or eyewear.

Most vision benefits reset annually, and unused benefits do not roll over. Your own reset date, allowances and coverage depend on your plan. Ask our team to help review your individual benefits before planning an exam or eyewear purchase.

We reply to form messages within one business day. To choose an eye-exam time, use the online scheduler; sending a form message does not reserve an appointment.

High-index 1.67 or 1.74 lenses are options to discuss with our optical team. Availability depends on your lens design, prescription and frame, so not every combination is available in every tier. We will help compare the suitable material and construction options for your pair.