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Insurance & visits

Practical guidance on eye care, contact lenses and eyewear.

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Questions before booking?

Quick answers for your visit.

Team hours: Mon–Fri, 9 am–5 pm.
How do I book an eye exam?

Use our online scheduler to choose a date and review appointment options, even when the office is closed. Follow the steps in the scheduler to book your visit.

If your first selected day has no appointments, try another date. Open the online scheduler (opens in a new tab) →

Can’t find a suitable appointment?

If the scheduler doesn’t show a time that works for you, send our team your preferred days and times using the website contact form. We’ll follow up within one business day.

Sending a request does not reserve an appointment.

Which vision plans do you accept?

We accept major vision plans, including VSP, EyeMed, Davis Vision, Superior Vision, Spectera and NVA. Individual benefits, copays and allowances depend on your plan and require verification by our team.

View insurance information →

What if I don’t have vision insurance?

You can visit iDoctor with or without vision insurance. For current eye-exam and contact-lens service fees, send our team a question before your visit. We can also help you explore eyewear options for your budget.

What should I bring to my first visit?

Bring your current glasses or contact lenses, insurance card or plan information, photo ID and a list of your medications. Bring any questions you’d like to discuss, too.

How much time should I allow?

We schedule 30-minute eye exams so there is time for your questions. Allow extra time after the exam if you plan to choose glasses or contact lenses.

When will your team reply?

Our regular office hours are Monday–Friday, 9 am–5 pm, with weekends closed. We reply to form messages within one business day. Holiday hours may vary.

You can also call or text (630) 454-6899. Messages sent while we are closed are available for our team to review when we return.

Book an eye exam (opens in a new tab)Send our team a question

Form messages receive a reply within one business day. Office hours may vary on holidays.